Table of Content

1. Types of Personal Information We Gather

We collect various categories of personal data to deliver our services effectively:

  • Registration Information: This includes your full name, birth date, ID documents, home address, email address, and phone number.
  • Payment and Transaction Details: Such as bank account info, credit card numbers, deposit amounts, withdrawal requests, and any winnings.
  • Activity in Games: Records of your plays, betting patterns, and user preferences.
  • Device and Tech Info: Your IP address, location data, and specifics about your device.
  • Verification Materials: Government-issued IDs for KYC and AML checks.
  • Additional Info: Any other data required to support our gaming offerings.

2. Methods of Collecting Your Data

Personal information comes to us from several sources:

  • Direct Input: You supply it when signing up, playing games, or reaching out to support.
  • Automatic Tracking: We use cookies, analytics tools, and similar tech to collect data passively, improving your experience and our platform.
  • External Partners: We might obtain details from banks, government agencies, or anti-fraud services to maintain compliance and security.

3. Purposes for Processing Your Data

We handle your personal information to create a safe, equitable, and efficient environment:

  • Managing Accounts: To set up, confirm, and support your profile for easy access.
  • Handling Payments: To protect and process your financial activities securely.
  • Promoting Fair Gaming: To support responsible play and meet industry standards.
  • Following the Law: To comply with anti-money laundering rules and gambling laws.
  • Communications and Offers: To share updates and promotions, only with your approval.
  • Preventing Fraud: To spot and stop suspicious behavior.
  • Enhancing Services: To refine games and boost overall performance.

4. Legal Basis for Data Processing

We rely on these justifications under data protection laws:

  • Contract Fulfillment: Needed to deliver our gaming services and handle your account.
  • Legal Duties: Required to meet obligations from regulators.
  • Business Needs: To bolster security, refine operations, and analyze performance.
  • Your Permission: For optional items like marketing emails, which you can revoke anytime.

5. Your Rights Regarding Your Data

You can request access to the data we store about you. If something's inaccurate or old, ask us to update it—we might need proof to verify changes.

You may also seek deletion of your information, though we must keep some records for legal or business reasons per our retention guidelines.

If you've opted into marketing, withdraw consent whenever you like, and we'll halt those messages.

For help with these or questions, email our support at [email protected].

6. Data Retention Periods

We hold onto your data only as long as necessary for legal, regulatory, or practical needs. Transaction and financial records stay for at least five years to satisfy AML requirements. After that, we delete or anonymize the data securely to minimize risks.

7. Security Measures for Your Data

To keep your information safe, we implement strong protections like data encryption and strict access limits. In case of a breach, we'll alert you and authorities as required by law, acting swiftly to mitigate harm.

8. Sharing Your Personal Data

We share data only when essential, with:

  • Vendors and Partners: For tech support, marketing help, legal advice, and operations.
  • Government and Enforcement: When legally obligated.
  • Business Deals: In cases of mergers or sales.

For international transfers, we use safeguards like binding contracts or approved standards to ensure equivalent protection.

9. Cookies and Similar Technologies

Cookies and trackers help us personalize your visit, track site use, and improve features. You control these via your browser—opt out if you prefer, though it might affect site functionality.

10. Safeguarding Minors

Our platform is for adults 18+ only. If we learn a minor has provided data, we'll delete it right away and block access, upholding strict child privacy standards.

11. Updates to This Policy

We might revise this policy to align with new laws, rules, or our practices. For major changes, we'll inform you directly to keep everything clear and current.

Effective from: January 26, 2023

Last updated: May 21, 2025